Privacy Policy

We may collect the following personal information when you visit our website or purchase a membership:

• Name

• Contact information

• Household

• Location

• IP address

• Role / career information

• Payment details inc. billing address (processed securely via third-party payment providers)

• Account login details

• Device, browser and operating system data (via analytics and pixels)

• Any correspondence or inquiries you send us

We collect information through:

• Website contact forms and newsletter sign-up forms

• Cookies and other tracking technologies (see section 7 below)

• Analytics tools such as Google Analytics

• Third-party marketing and CRM tools (e.g. Wix, LinkedIn, Meta)

• Social media and other third-party platforms where we interact with users

We collect your information to:

• Tailor your Wellspirit experience;

• To ensure your Wellspirit experience is relevant and interesting

• Share data in aggregate revealing impact and progress

• Process and manage your membership

• Communicate with you about our services and respond to your enquiries

• Deliver marketing and promotional content

• Improve our website, content and user experience

• Analyse website usage and effectiveness of our digital campaigns

• Support the delivery and performance of our services

• Meet our legal and compliance obligations, including identity verification, fraud prevention

We may share your information with trusted third parties who support our business operations, including:

• Any parties necessary to provide the services you purchase from us, including contractors or service delivery platforms;

• Our professional advisers, including our accountants, auditors, and lawyers, where required for business, financial or legal advice

• Government and regulatory authorities and other organisations, where required or authorised by law, including compliance, legal proceedings, or law enforcement matters

• CRM and email marketing platforms, such as Wix

• Web and marketing analytics providers, including Google, Meta, and LinkedIn

• Advertising partners for audience targeting and campaign performance measurement

• To protect our legal rights or prevent fraud or abuse

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These third parties may be located outside New Zealand. Where data is stored or processed overseas, we take reasonable steps to ensure it is protected in accordance with the Privacy Act 2020.

We do not sell or rent your personal information to third parties.

We take reasonable steps to protect your personal information from loss, unauthorized access, use, modification, or disclosure. This includes using secure servers, encryption, and access controls.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Under the Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you

• Request correction of that information

• Withdraw consent to marketing communications at any time

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To make a request, please contact us using the details in section 10 below.

If you subscribe to receive updates from us, we may send you marketing communications. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

We use cookies and similar technologies to improve your experience and deliver relevant advertising.

These may include:

• Google Analytics

• Meta (Facebook) Pixel

• LinkedIn Insight Tag

• Floodlight and Google Ads Conversion Pixels

These tools help us understand how visitors interact with our website and enable remarketing and campaign performance tracking.

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Cookies are small text files that are stored on your device when you visit a website. The cookie doesn't obtain any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer.

You can manage or disable cookies through your browser settings. By continuing to use our website, you consent to the use of cookies as described.

Some of our third-party service providers may be located overseas. Where this occurs, we ensure that reasonable safeguards are in place to protect your personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

For any privacy-related enquiries or concerns, please contact us at hello@wellspirit.com.